Every holiday let management company operates a little differently. Below we have highlighted some of our most frequently asked questions and the answers as to what we do.
If you are an owner and cannot find an answer below, please get in touch. You can call us at 01273 640281 or write to us at email@example.com. We aim to get back to you as soon as possible!
FAQ’s for Owners
Who pays for the cleaning?
At Simple Getaway, we do not charge our owners a cleaning fee for our guest stays. The cleaning fee we charge is a pass-through cost from the guest directly to our cleaning team. We will arrange for your property to be cleaned thoroughly after each guest and will pay our cleaning team directly. As an owner, you are not responsible for the cleaning unless you stay at your holiday let.
If my property needs maintenance, who takes care of that?
We have a regular maintenance service to ensure your property is taken care of regularly throughout the year. However, when maintenance issues arise outside of these times, we will employ our maintenance service on an hourly basis. Should you have any additional requests for maintenance, we would be happy to take care of this on your behalf.
Who takes care of the laundry?
We will launder the sheets and towels used by guests at your property after each stay so they will be clean for each new arrival.
Can you help me furnish my property?
Absolutely! Our team is qualified in interior design and would be happy to help in furnishing your property. We have had some excellent experience in furnishing many holiday lets for our clients in the past and know exactly what works best for a holiday let.
Who pays for photography?
We are particular about our photography and hire professionals to get the very best shots of your holiday let. We appreciate that photography can be expensive which is why we cover this cost. If your home is listed with us, you can rest assured that we will take the best possible images of your home – for free!
How can I book the property for my family and friends?
We will provide you with an owner login where you will be able to book your holiday let for your friends and family. Should you need anything for your stay, just let us know and we will do our best to arrange it for you.